US Good Gear Ordered t-shirt 07/24/18, they charged my credit card, it was never shipped. Internet

I placed order #30189 on July 24, 2018 for a t-shirt. I used my credit card which they charged. I never received a shipping confirmation. I contacted the company to see if it had in fact been shipped. I received no answer. A couple weeks later, I contacted the company again, no answer. I contacted them a third time, still no answer.

All I have received is a notification that "Jami Poynter" (if this person actually exists) has received my emails, and my request has been updated, but I have never received a reply from them.

I did attempt to file a complain with the Better Business Bureau, but they could do nothing because they could not locate the company. How convenient for US Good Gear.