Complaint Review: US GOOD GEAR -
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- Author Confirmed
- US GOOD GEAR United States
- Phone:
- Web: USGOODGEAR.COM
- Category: Online Retailers
US GOOD GEAR HAVEN'T RECEIVED ORDER OR REFUND Internet
*Consumer Comment: Same Thing
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On July 26, 2018, I ordered three slogan tee-shirts from usgoodgear.com totaling $51.95.
After three weeks of not receiving my order or a shipping confirmation, I emailed their support address asking about the whereabout of my order. I was told that my order had already shipped so they could not issue me a refund, but that it would arrive shortly. That was the middle of August. It is now October 8th...I have again emailed the support team saying I would like a full refund and to speak with someone directly. No one has contacted me, and I have not received anything.
There is no phone number to contact and no address for the "business". The only way to contact them is through their "contact us" page on their website.
I am outraged and disgusted that someone would scam people out of their money this way.
I emailed back saying that I am going to take legal action if I am not refunded.
Please do NOT use this website!
This report was posted on Ripoff Report on 10/08/2018 03:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-good-gear/us-good-gear-havent-received-order-or-refund-internet-1463909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Same Thing
AUTHOR: Debbie - (United States)
SUBMITTED: Monday, October 15, 2018
The same thing happened to me, and almost the same dates. I placed an order for a tshirt on August 14th. It is now October.
I notified them through email four times and all I get back is an automated reply. They have done nothing to help. There is no phone #. They are a total rip off!
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