Purplebubble.coma/k/aFreshdesk.com Mickey Chen Susie H support@24servicehelp.com never received my order and for over 3 months, 27 emails requesting refund never refunded me with all my requests for refund Langjia Alley, Beijing, Dongcheng District, Beijing, Tavalu Post, China GCLG

  purplebuble   Apr 5, 2020, 1:25 PM   purplebuble Hi rosemarie! Are you being a superhero again? Saving the world, one day at a time? If so, then you must be super busy! No wonder you weren’t able t   rose blasso   Apr 23, 2020, 7:02 PM   Please be advised I have yet received my order #28469 and is still waiting for my product. Please advise me of my delivery date as soon as possible; Your prompt   support@24servicehelp.com   Apr 24, 2020, 4:33 AM   Hi rose blasso, Thank you for your email. As we checked, your order is in transit.Your tracking number is GCXUF9899355398YQ , you can track your order here in h     rose blasso   May 18, 2020, 4:53 PM   still waiting on the delivery of my purchase.?????? need an answer please tomy status!!!   rose blasso   May 18, 2020, 4:54 PM   ---------- Forwarded message --------- From: rose blasso <bafongula2u2@gmail.com> Date: Mon, May 18, 2020 at 4:53 PM Subject: Re: Re: Complete your Purchase To:   support@24servicehelp.com support@24servicehelp.com via freshdesk.com  May 19, 2020, 6:38 AM     to me                 Hi rose blasso,

Susie H The system might take few days to update the status with the tracking, Please wait patiently and keep tracking it. 时间 星期二, 19 五月 at 4:53 AM , rose blasso <bafongula2u2@gmail.com> 内容: still waiting on the delivery of my purchase.?????? need an answer please tomy status!!!
  On Fri, Apr 24, 2020 at 4:33 AM support@24servicehelp.com <support@24servicehelp.com> wrote:
Hi rose blasso,

Thank you for your email.   As we checked, your order is in transit. Your tracking number is GCXUF9899355398YQ , you can track your order here in https://www.17track.net/en. If you cannot see any information after tracking,don't worry.Please wait a few days and try it. Have a nice day. Susie H 时间 星期五, 24 四月 at 7:03 AM , rose blasso <bafongula2u2@gmail.com> 内容: Please be advised I have yet received my order #28469 and is still waiting for my product. Please advise me of my delivery date as soon as  possible; Your prompt attention to this matter will be greatly appreciated. Looking for your prompt response since these bubble balls were to  be given as part of an Easter present.  On Sun, Apr 5, 2020 at 1:25 PM purplebuble <support@24servicehelp.com> wrote:   2264194:995460           rose blasso   May 28, 2020, 5:52 PM   Its now May 28,2020 and my order is still in transit.... still???? I would like my delivery updated since my Order #28469 of April 5, 2020 is pending... Kindly   support@24servicehelp.com   May 29, 2020, 4:14 AM   Hi rose blasso, Sorry we will urge the shipping company Susie H 时间 星期五, 29 五月 at 5:52 AM , rose blasso <bafongula2u2@gmail.com> 内容: 2264194:995460   rose blasso   Jun 17, 2020, 10:29 AM   It's now June 17, 2020 and still no update on my order of April 5, 2020. It's now over 2 months since I have been waiting for my order placed 2 1/2xmonths ago.   support@24servicehelp.com   Jun 17, 2020, 10:53 AM   Thank you for contacting us! We have received the email. We are really sorry that we're off work now. Our working time is from 10am to 7pm (GMT 9), Mon to Fri.   rose blasso   Jun 17, 2020, 1:06 PM   I hope so.. This has been going on a bit too long!!   support@24servicehelp.com   Jun 18, 2020, 5:26 AM   Hi rose blasso, sorry for the inconvenience. we will urge the logistics, please wait patiently. thank you. Mickey Chen 时间 星期四, 18 六月 at 1:06 AM , rose blasso rose blasso   Jul 1, 2020, 4:26 PM   It's now July 1, 2020 and I am still waiting on my order!! Can you please advise me on the same!!   support@24servicehelp.com   Jul 2, 2020, 5:27 AM   Thanks for your email and so sorry for the delay . As you know, the virus explored globally these days . the logistics are effected by epidemic. so that your or   rose blasso   Jul 5, 2020, 9:08 AM   Please be advised I did not receive this order on said date. I would like my refund now!!!   support@24servicehelp.com   Jul 6, 2020, 4:51 AM   Sorry for the inconvenience. The logistics has not update, please wait patiently. Thank you for your understanding, have a nice day. 2264194:995460   rose blasso   Jul 6, 2020, 1:00 PM   I would like my refund please!! I don't want to wait another 3 months for this order!! Kindly refund my money back to my account as soon as possible. Your promp   support@24servicehelp.com   Jul 7, 2020, 4:07 AM   Hi rose blasso, Mickey Chen 时间 星期二, 7 七月 at 1:00 AM , rose blasso <bafongula2u2@gmail.com> 内容: 2264194:995460   rose blasso   Jul 13, 2020, 6:56 AM   Kindly Refund my money for this order that was made over 3 months ago and I have not received and no longer want. Your prompt attention to this matter is greatl   support@24servicehelp.com   Jul 13, 2020, 9:18 PM   Hi rose blasso, As we checked,your package has been sent to your country. But due to the spread of the epidemic, the logistics should ensure the safety of the p   rose blasso   Jul 14, 2020, 7:07 AM   I don't want this and longer delivery time is unacceptable. I have not received other packages from other places ordered the same time and yet they honored my r   support@24servicehelp.com   Jul 14, 2020, 9:23 PM   Hi rose blasso, Mickey Chen 时间 星期二, 14 七月 at 7:07 PM , rose blasso <bafongula2u2@gmail.com> 内容: 2264194:995460   rose blasso   Jul 15, 2020, 6:16 PM   Dear Mickey Chen: I have been[ more than patient. I am requesting a full refund of the order which I am sure that I will not receive since this is just a way to   support@24servicehelp.com   Jul 16, 2020, 3:34 AM (13 days ago)   时间 星期四, 16 七月 at 6:16 AM , rose blasso <bafongula2u2@gmail.com> 内容: 2264194:995460   rose blasso   Jul 18, 2020, 8:11 AM (11 days ago)   Today is July 18,2020 which makes this 5 days from my last email and I am still waiting on a positive response for my refund. Kindly refund my money as soon as   support@24servicehelp.com via freshdesk.com  Jul 20, 2020, 9:21 PM (9 days ago)     to me                 Hi rose blasso,

Your tracking number is GCXUF9899355398YQ , you can track your order by  https://www.17track.net/en.  As we checked, your order was delivered. If you didn’t get it, please contact your local post office. You also can check with your families and neighbors. Have a nice day. 

Mickey Chen 时间 星期六, 18 七月 at 8:12 PM , rose blasso <bafongula2u2@gmail.com> 内容: Today is July 18,2020  which makes this 5 days from my last email and I am still waiting on a positive response for my refund. Kindly refund my money as soon as possible since I am worn out from waiting on your false delivery. I would greatly appreciate my full refund AS SOON AS POSSIBLE!!!!
  On Thu, Jul 16, 2020 at 3:34 AM support@24servicehelp.com <support@24servicehelp.com> wrote: Hi rose blasso,

Thanks for your email and so sorry for the delay . As you know, the virus explored globally these days . the logistics are effected by epidemic. so that your order has some delay,but please don’t worry . We’ve expedited your order. Please be patient and keep tracking .we promise you will receive your order soon . Your understanding would be highly appreciate. Hope you and your family stay safe.  Have a nice day and keep in touch . Mickey Chen 时间 星期四, 16 七月 at 6:16 AM , rose blasso <bafongula2u2@gmail.com> 内容: Dear Mickey Chen: I have been[ more than patient. I am requesting a  full refund of the order which I am sure that I will not receive since this  is just a way to delay  my refund.. Your prompt refund will be greatly appreciated     And hope you and your family stay safe as well. Hoping for a positive response. 
  On Tue, Jul 14, 2020 at 9:23 PM support@24servicehelp.com <support@24servicehelp.com> wrote: Hi rose blasso,   sorry for the inconvenience. we will urge the logistics, please wait patiently. thank you.
Mickey Chen   2264194:995460           rose blasso   Jul 21, 2020, 6:53 AM (8 days ago)   You said my order was delivered unfortunately not to my address or any of my neighbors. I checked with everyone and still no package. Kindly refund my order sin   support@24servicehelp.com   Jul 21, 2020, 9:13 PM (8 days ago)   Hi rose blasso, did you check with your local post office Mickey Chen 时间 星期二, 21 七月 at 6:53 PM , rose blasso <bafongula2u2@gmail.com> 内容: 2264194:995460   rose blasso   Jul 21, 2020, 9:51 PM (8 days ago)   I checked everywhere including the post office. As I said please refund my money as soon as possible, I am so tired of playing Email tag. and would like my refu   support@24servicehelp.com   Jul 22, 2020, 4:19 AM (7 days ago)   Hi rose blasso, We are so sorry for that. We did sent your order to you, and you also can check the shipping information, it shows that your order has arrived i   rose blasso   Jul 22, 2020, 1:30 PM (7 days ago)   I don't know how much I can emphasize my situation to you in requesting my refund since all that you stated I did and it is your responsibility to refund my mon   support@24servicehelp.com   Jul 23, 2020, 4:33 AM (6 days ago)   Hi rose blasso, can we give you some compensation? Mickey Chen 时间 星期四, 23 七月 at 1:38 AM , rose blasso <bafongula2u2@gmail.com> 内容: 2264194:995460   rose blasso   Jul 24, 2020, 4:14 PM (5 days ago)   If you mean my refund as compensation YES I want my REFUND as soon asd possible!!!!   rose blasso   Jul 26, 2020, 1:35 PM (3 days ago)   I'm still waiting on your response for my full refund as full compensation not some FULL!!!!   support@24servicehelp.com   Jul 27, 2020, 6:26 AM (2 days ago)   Hi rose blasso, May we refund you $4 as compensation Mickey Chen 时间 星期一, 27 七月 at 1:46 AM , rose blasso <bafongula2u2@gmail.com> 内容: 2264194:995460   rose blasso   Jul 27, 2020, 7:57 AM (2 days ago)   No ! You have got to be kidding me!!! As I stated in my many emails I would like my full refund for a product NEVER received!! Kindly REFUND my money in FULL!!!   rose blasso <bafongula2u2@gmail.com> 5:57 AM (7 hours ago)     to support@24servicehelp.com             I am again sending this email advising you that your compensation of $3.00 is ABSURD!!!! That is not my full refund!! I request my FULL REFUND regarding this as soon as possible! I think this stalling is very unprofessional and will be forwarding these emails as proof of your  unprofessional tactics and  behavior toward paying customers who did not receive the product ordered and requesting a full refund for the same!! I look forward to my FULL REFUND  after 4 months of constant emails regarding this matter and your prolonging my refund!!.      ReplyForward