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Report: #1486618

Complaint Review: ABC Plumbing - Arlington Heights Illinois

  • Submitted:
  • Updated:
  • Reported By: Tim — CRYSTAL LAKE Illinois United States
  • ABC Plumbing 220 Campus Dr Arlington Heights, Illinois United States

ABC Plumbing Overcharge Elderly Arlington Heights Illinois

*General Comment: Do NOT stop here!

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Wanted to send this out as we are devastated about this company and hoping you will share this on your page.

My 82 year old mother called this company for a leak under her bathroom sink. They have a $59 special to look into it and they told her she needed a new faucet and pipes under the sink for $1380.

She said the plumber rep was nice so she trusted him and had them do it. The plumber explained that they only use high quality parts, and she would save $200 and get a warranty if she signed up for their plan for $17 a month.

Once the plumber came back, he had two tools in his hand which my mom asked if that was all he needed and he said yep. He completed the work somewhere between 30-35 minutes which she was surprised on how quickly it went.

Then she told us about it and going over the story, it didn't seem right which we reached out to the company. As a side note, they have a complaint department (yes, a department just to handle complaints) which they were too busy on Monday and did not call back until Tuesday. Once they so called investigated it, there was nothing they can do.

I am all about paying a fair price for services but here are the pictures of what they replaced and how much they were at Home Depot which added up to $70.11. What they did was take advantage of an elderly person and want to make sure we get the word out so no other person gets taken advantage of and you can also see similar reviews on Yelp.

This report was posted on Ripoff Report on 10/20/2019 02:37 PM and is a permanent record located here: https://www.ripoffreport.com/report/abc-plumbing/arlington-heights-illinois-1486618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Do NOT stop here!

AUTHOR: John - (United States)

POSTED: Monday, October 21, 2019

 Filing this report is a good start but it is nowhere near enough. As soon as possible you must contact a Consumer Advocate (look in the phone book or online for one IN YOUR AREA, LOCAL NOT AN ONLINE SERVICE, one you can SIT AND TALK TO FACE TO FACE or you'll just be posting about that person in a month or so.) Contact the local news media. Let this "plumbing service" know you are doing this and you don't give a fat rat's a*s what their "dispute department" thinks about it. Give them a strict deadline (not more than a day or two) to settle with you- but don't wait to do those other things first. Please let us know how this works out for you- but nothing will happen unless you move beyond posting here. In the long run, I suggest a guardianship for your mother, as she is too easy to con to be trusted with her own checkbook.

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