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Report: #1483315

Complaint Review: Adriana Colindres - sunny isles beach FL

  • Submitted:
  • Updated:
  • Reported By: ER — Sunny isles beach FL United States
  • Adriana Colindres 19370 collins ave sunny isles beach, FL United States

Adriana Colindres Breaks into Vacation Rental Condo, Demolishes unit and leaves confirmed tenants without a vacation home for their stay in sunny isles beach FL

*Author of original report: Yes we did disclose

*Consumer Comment: Poor Representation

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BEWARE she is a scammer. We were the seller agent for the property and also the vacation rental manager. She wanted to steal the property management so spoke negatively of our management company and convinced the new buyer to ignore our existing bookings in the unit which we even offered to give the funds 100% to the new owner.

She went to the property, changed the locks and demolished the inside of the unit also destroying our own personal goods we had in the unit! She did all this with no warning and with no moral. We also fully disclosed that we had 3 confirmed bookings remaining post-closing and he wouldn't honor them. Her and her partner Efrain are not honest people and cannot be trusted and i would stay far away.

Her partner even offered to relocate my guests, i was happy a resolution came in and when it came time to deliver he said he changed his mind and would not accommodate my guests leaving them homeless for their vacation stay!!!

This report was posted on Ripoff Report on 08/11/2019 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/report/adriana-colindres/sunny-isles-beach-fl-breaks-1483315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

Yes we did disclose

AUTHOR: - (United States)

POSTED: Sunday, August 18, 2019

You are correct. All should be disclosed prior to closing date and was disclosed to the buyer agent. Unfortunately, the buyer agent did not take this seriously and decided on his own not to disclose to the buyer that there were confirmed bookings and that there were goods in the unit that belonged to the management company. Therefore, when it came time to close, no wonder the buyer was so surprised to hear about something the buyer agent did not disclose, going against DBPR laws! 

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#1 Consumer Comment

Poor Representation

AUTHOR: Robert - (United States)

POSTED: Monday, August 12, 2019

Based on the narrative you posted it seems as of the biggest issue was with the seller agent.  Oh wait that was you.

If you were so concerned about the existing bookings, why didn't you add that requirement that they honor the bookings to the closing documents?

If you tried and they said they weren't going to do it, then you should have walked away from the sale. Unless you have something in writing once the unit was sold your clients have absolutly no say over what happens with the unit.  This includes if you left any personal items in the house after the agreed upon date(closing?).

One thing you failed to mention. Were these units booked while the unit was up for sale?  If so were you honest with the guests by disclosing that the unit may be sold during this time?  I have rented a few "vacation units" and have had agents disclose this.

What you(as the agent and manager) should have done is either refund the guests or go out on your own to find another unit that they can stay in.  At this point it seems that the only reason they would be "homeless" during their vacation is by your inaction.

Now the only case where they may be at fault is if you did in fact have written agreements in place and they broke that agreement.  But in that case, there are other remedies you could take such as taking them to court for any money you lost in having to relocate them on your own.

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