Report: #1495330

Complaint Review: Airbnb -

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Ripoff Report is Xcentric Ventures

Submitted: Sat, May 16, 2020
Updated: Sun, May 17, 2020
Reported By: Helen — Rockwall United States

Author Not Confirmed

Why?

Airbnb United States

Phone:
Web: Airbnb.com
Category: Travel Services

Airbnb has falsely implemented a refund policy regarding trip reimbursements due to COVID-19 and travel plans. Airbnb is refusing to issue a full refund as stated in their policy. I receiced a partial refund but not the full amount I paid.

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Airbnb has falsely implemented a refund policy regarding trip reimbursements due to COVID-19 and travel plans.
Airbnb is refusing to issue a full refund as stated in their policy. I receiced a partial refund but not the full amount I paid. I've tried numerous times to request full refund and they are giving me reasons as to why I'm not eligible. My extenuating circumstances clearly meet the policy. I was traveling on the dates listed on the policy and to a location that has one of the highest COVID-19 Cases and Deaths.

This report was posted on Ripoff Report on 05/16/2020 09:21 PM and is a permanent record located here: https://www.ripoffreport.com/report/airbnb/falsely-implemented-refund-1495330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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