Report: #1499119

Complaint Review: American Home Shield Home Warranty - Memphis Tn

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  • Reported By: Deanna — Ellijay Georgia United States
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  • American Home Shield Home Warranty 150 Peabody Pl Suite 301 Memphis, Tn United States

American Home Shield Home Warranty refused to refund service contract funds Memphis Tn

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Purchased a home warrenty from American Home Shield (AHS) on 08/01/2020. We filed a claim on 08/16/2020 for our Air conditioning, the service co assigned never responed for 7 days, due to it being the middle of summer and no a/c on 08/22/2020 we contacted a local a/c service co. and they were out on 08/24/2020 at 9:30 am and repaired our unit. I contacted AHS and they put me on hold for over 50 min, when findley answered a women answered that i could'nt understand so she transfered me to a dead line, so through the process again, this time I was able to leave a call back# which they called back .

The gentleman that called back said they would refund the service charge of $75.00 which would take up to 10 business days. When I requested canceling the contract and a full refund he said that they would'nt do that and that there would be a cancelation fee for canceling the contract which we never used!  We were never informed about any cancelation fees for breaking the contract, so we want our miney back in full!

This report was posted on Ripoff Report on 08/24/2020 12:50 PM and is a permanent record located here: https://www.ripoffreport.com/report/american-home-shield-warranty/memphis-tn-refused-refund-1499119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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