Report: #1503867

Complaint Review: AnytimeFitness - San Antonio Texas

  • Submitted:
  • Updated:
  • Reported By: Jared — San Antonio United States
  • AnytimeFitness 6820 Alamo Parkway San Antonio, Texas United States

AnytimeFitness Can't Cancel Membership San Antonio Texas

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I opened my membership with AnytimeFitness under a 2 year agreement that converted to a month-to-month. The month-to-month was converted during COVID. After a few months of charges, I tried canceling. They would not allow me to cancel and would not return emails/phone calls. They required us to come in person to cancel in writing.

I had sent several emails and left messages again, none of which were returned and so I stupidly thought my membership was canceled. We changed credit cards in this process and I didn't think of it. I got a notice today from a debt collection service for 6 months of membership. I am now trying to navigate this and all their manager would say is that I still have to follow their procedures and they were "very" supportive of people during that time

This report was posted on Ripoff Report on 01/13/2021 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/report/anytimefitness/san-antonio-texas-cancel-1503867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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