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Report: #1502421

Complaint Review: Asalyna Daring Grinds LLC - La Crosse Wisconsin

  • Submitted:
  • Updated:
  • Reported By: David — Fraser Colorado United States
  • Author Confirmed What's this?
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  • Asalyna Daring Grinds LLC 317 4th St S # 368 La Crosse, Wisconsin United States

Asalyna Daring Grinds LLC Daily True Advance They Charged me For Something I Did Not Order La Crosse Wisconsin

*Author of original report: After Finally Getting Through They Say they Can't Help Me

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On November 13, 2020, ASALYNA*DAILYTRUE 8774988433 WI offered to ship me, free of charge a bottle of CBD Oil. I had to pay only the shipping price of $7.98. The bottle arrived and I saw the charge on my credit card statement: Merchant name is ASALYNA*DAILYTRUE 8774988433 WI. I thought I was done. Now I see an erroneous charge dated November 30, 2020 on the same credit card for $118.88 with a description of "Daily True Advance".

I did not agree to purchase any more products from this company and I have no idea what this charge is for. I did not order any further products from them or receive anything from them. I tried calling but was put on hold forever and never spoke to anyone so I sent them an email asking for a full refund. So far I have heard nothing.

This report was posted on Ripoff Report on 11/30/2020 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/report/asalyna-daring-grinds-llc/la-crosse-wisconsin-daily-i-1502421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

After Finally Getting Through They Say they Can't Help Me

AUTHOR: David - (United States)

POSTED: Wednesday, December 02, 2020

An email was sent today after speaking directly to customer service at TryPureGreen. Com, located in Costa Rica.

I need to provide you and the Better Business Bureau more information because I think there is a misunderstanding.. On November 30, on my credit card activity, under pending charges I found the following entry:

ASALYNA*DAILYTRUE 8774988433 WI

Nov 30, 2020                     $118.88

Merchant Contact Information

19645 State Highway 27, WI 54656 Call us at(877) 498 - 8433

Additional Information

Transaction Details

Merchant Category Transaction Date Purchase Method

Post Date

MISC. FOOD STORES MON, 11/30/2020

CARD INFORMATION STORED ON FILE

MON, 11/30/2020

So when I looked up Asalyna DailyTrueAdvance online I found the following website information:

Asalyna Daring Grinds LLC +1 (877) 498-8433 care@dailytrueadvance.com 317 South 4th Street #368, La Crosse, WI, 54601, USA

So I wrote back on November 30, 2020 to the email above: care@dailytrueadvance.com to cancel the order and get a refund, since that is the company listed on my credit card charge.

As I mentioned, I could not contact you by phone so I tried the next best thing. I can send you a copy of my sent email if that will help.    Frank from Customer Service said he does not "recognize" the email which is convenient since he claimed he never heard from me.   My credit card company certainly recognizes the charge from the company above.

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