Complaint Review: Auto One Imports - Lewisville Texas
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- Author Not Confirmed
- Auto One Imports 1035 South Mill St. Lewisville , Texas United States
- Phone: 2144555613
- Web: autooneimports.com
- Category: Auto Dealers
Auto One Imports Sold me a suv that broke down 7 days after i bought it Lewisville Texas
*Consumer Comment: This is why:
*Author of original report: Car Issues
*Consumer Comment: Paper Work
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We bought a 2011 GMC acadia Denali from auto One Imports on August 17th, we had the car a total of 4 days the battery light comes on. We go to Walmart to buy a new one and have it changed and they told us that it's our alternator that I'd making our battery low.
So the next day we are in our way to the mechanics and it dies on me right in the middle of the street, so we have it towed to the shop. Low and behold its the spark plugs, coil and not sure yet but he thinks it's also the timing chain.
So I called them and asked look is there a 30 day policy or something yall can do to help with this or get me in a new one that won't cost us over $2000 to fix, and basically they told me it's a as is and it's my problem.
I have never in my life been so upset and the main reason we needed the car was because my kids and my parents are very sick and we needed a reliable car to go to doctors and take them to school. We haven't even gotten to drive the darn thing a week Total.
Something needs to be done about these kinds of people now we haven't even made our 1st payment and idk what to do about it.
This report was posted on Ripoff Report on 08/27/2021 07:58 AM and is a permanent record located here: https://www.ripoffreport.com/report/auto-imports/lewisville-texas-sold-suv-i-1511376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
This is why:
AUTHOR: Lois - (United States)
SUBMITTED: Tuesday, August 31, 2021
Because that is the definition of "as is". You take it exactly as you buy it. If you choose to not have it checked by mechanic first that is on you. If the dealership "won't let you", you choose a different dealership.
As is means if it breaks down outside the parking lot, you are liable.
#2 Author of original report
Car Issues
AUTHOR: Amanda - (United States)
SUBMITTED: Monday, August 30, 2021
It's not about wanting a warranty, it's about not being ripped off by a company that takes advantage of people. For them to at least try and help make this right that's all I want, and who are you and why are you being so rude to the person who got ripped off? Shouldn't someone be held reliable for selling a car that brakes down a week after they get it?
#1 Consumer Comment
Paper Work
AUTHOR: Irv - (United States)
SUBMITTED: Saturday, August 28, 2021
You didn’t READ your paperwork, did you? It would have very clearly told you it was an AS IS purchase! Why would you think you would have free warranty service with an AS IS purchase? If you wanted a car with a warranty, why didn’t you buy one?
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