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Ripoff Report | Automotive Performance Review - Wilmington, Delaware
Report: #1128088

Complaint Review: Automotive Performance Warranty - Wilmington Delaware

  • Submitted:
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  • Reported By: Joshua — Salisbury Maryland
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  • Automotive Performance Warranty 1000 Northwest St suite 1200 Wilmington, Delaware USA

Automotive Performance Warranty International Mid Atlanctic Warranty.....Mid Atlantic Associate Underwriters Rip off, They WILL NOT call you back if they owe you money Wilmington Delaware

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Im writing on behalf of my aunt.  She bought her car at the Delaware Auto Exchange auction in Felton in Jan 2014.  She immediately needed work done on her car and APW referred her to pep boys in Salisbury.  They said that nothing was wrong with the car and it didnt need to be worked on, so she then ha to take her car to a shop that she found on her own because her car still needed to be fixed.  Once it was fixed, APW "promised" to reimburse her within 4 weeks.  She called APW last week on Feb 25, 2014 and asked them when she was going to be reimbursed and they told her that she would be reimbursed by today at the latest.  Besides the empty promises of when they are going to reimburse her for the work that was done on her vehicle, I researched this "Mickey Mouse" company and found that they used to be called "Mid Atlantic Warranty" "Mid Atlantic Associate Underwriters" and now "Automotive Performance Warranty International".  It appears that they keep "re-branding"he companies image in efforts to elude their poor reputation of ripping their customer's off, not reimbursing them after having work done to their vehicles and horrible customer service.  Keep in mind my aunt is still waiting for her reimbursment.  Also on the Delaware Auto Exchange's facebook page they posted that my aunt had warranty work done on her car AND THAT THEY HAVE ALREADY PAID IT OUT!!  Meanwhile, she is still waiting for her money.

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