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Report: #1500956

Complaint Review: Best Buy - Dover DE

  • Submitted:
  • Updated:
  • Reported By: Lee — United States
  • Best Buy 1165 N Dupont Hwy Dover, DE United States

Best Buy Fraud on credti card - REFUSED to give % back after notification Dover DE

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A fradulent charge was placed on my credit card for a computer part totaling $359.99 on October 12.  I called Best Buy within 2 hours after notifiying the cahrge was made and told them it was not my charge.  They provided a case number and indicated the legal/fraud department would handle this and get back to me within 24-48 hours. 

The item was supposed to ship on 10/14.  Called again on Wednesday and nothing was done - said please call back again.  Called on Friday - got the run around....on hold for 32 minutes.  Could never speak to a supervisor the BB representative said I would not be getting a refund.  Ridiculous - they shipped out an item after the charge was fraudulent!  They are just interested in taking your money!

This report was posted on Ripoff Report on 10/16/2020 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/report/best-buy/dover-fraud-credti-card-after-1500956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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