Report: #1500528

Complaint Review: Best Buy - Levittown New york

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  • Reported By: Marie — Levittown New York United States
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  • Best Buy Hempstead tpk Levittown , New york United States

Best Buy Failure to provide paid for services Levittown New york

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Purchased a dishwasher on 7/26 with installation and haul away. Delivered on 8/24 but subcontractors unable to install as they did not have the proper installation kit. Rescheduled for 9/14 ( had the dishwasher in my house in a box) to install and haul. No one showed and scheduling said there was no appointment- appointment was made in store at appliance section. Rescheduled again 9/29. Someone showed to haul away but couldn’t as it had not been disconnected and there was apparently no one coming to install.

After hours and hours of phone calls I was promised delivery before 5 on that date. No one came. Rescheduled one more time 10/3 .  Again regardless confirmation emails and texts aplenty, no one showed. Best Buy is refusing to provide the services paid for in July. The item was returned on 10/3, as I was told when they didn’t show that I would have to reschedule.  It is clear that they are refusing to provide services that were long paid for.

This report was posted on Ripoff Report on 10/03/2020 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/best-buy/levittown-new-york-failure-1500528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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