Complaint Review: Booking.com -
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- Author Confirmed
- Booking.com United States
- Phone:
- Web: Booking.com
- Category: Travel booking site
Booking.com Booking.com charging fees AFTER stay is complete.
*Consumer Comment: Why Are You Using ANY Third Party???
Show customers why they should trust your business over your competitors...
I received an email from Booking.com saying my reservation from my stay at The Lodge at Gulf State Park had been canceled almost a month AFTER my stay was complete and said I owed an additional 25$ due to a tax increase. I have receipts from BOTH Booking.com and the Hotel stating that I'm paid in full. After a little research to increase the price after you confirm is not an industry practice. Has anyone else had this happen to them?
This report was posted on Ripoff Report on 06/18/2023 09:32 AM and is a permanent record located here: https://www.ripoffreport.com/report/bookingdotcom/charging-fees-after-stay-1527026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Why Are You Using ANY Third Party???
AUTHOR: Irv. - (United States)
SUBMITTED: Monday, June 19, 2023
Nothing has changed. You contact the motel DIRECLY and you make the reservation DIRECTLY. You don't need ANY of this third party trash. NONE OF THEM! Do you understand that??? These third parties thrive on taking your money which was refunded by the motel AND adding on fees which were NOT in the original agreement. Never ever, ever, ever ever again use ANY third party to make reservations. YOU are very obviously intelligent enough to make them directly.
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