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Report: #1497027

Complaint Review: Boosts Mobile - Irvine California

  • Submitted:
  • Updated:
  • Reported By: Michael — San Luis Obispo California United States
  • Boosts Mobile 9060 Irvine Center Dr. Irvine, California United States

Boosts Mobile Virgin Wireless Lack of customer service, evasion of customer resolutions. Irvine California

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A few days ago, my phone started screaching out: "ROAMING!" every time I made a phone call. The volume of this voice announcement will tear your ears off. The phone which I have had for more than 1 year never did this before a few days ago.

I called boost mobile and recieved the runaround. There is no customer service and there is no solution for problems. Just a bunch of recorded messages and useless information that solve nothing. Although Boost obviously has technicians, they won't let anybody call one or get a straight answer from anybody. The customer evasion is extreemly irritating and time wasting.

Boost Mobile obviously DID change something in the phone service that causes this problem to happen, but they refuse to communicate and resolve. An UN-reachable customer service provider, similar to a cable TV company. I would just like to remark that this corporation is not user friendly, and avoids serving customers deliberetly. The lack of service and customer support is intentional.

 

 

This report was posted on Ripoff Report on 06/30/2020 02:59 PM and is a permanent record located here: https://www.ripoffreport.com/report/boosts-mobile/irvine-california-virgin-lack-1497027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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