Complaint Review: The Cinematheque - Vancouver BC
I booked a private movie screening at this theatre for Saturday October 30. A couple weeks before the event the manger Linton called me. He was rude and abrupt on the phone and asked me questions about the event.
An hour later he emailed me and told me I was being rude to him and that he could cancel the screening as per their policy and not refund me.
I was not rude to him. I have never heard of a service being denied to a customer and then the customer not being refunded. I had to book this screening that happened last weekend at another more expensive theatre in town.
I would like a refund.
This report was posted on Ripoff Report on 11/03/2021 02:37 PM and is a permanent record located here: https://www.ripoffreport.com/report/cinematheque/vancouver-bc-cinemaque-atre-1513345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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