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Report: #1496702

Complaint Review: Costvent - omaha ne

  • Submitted:
  • Updated:
  • Reported By: David — Bountiful UT United States
  • Costvent 1926 South 67th Street, Suite 250 omaha, ne United States

Costvent Jian Liu - COSTVENT I ordered a trail camera they shipped me 2 -I-95 masks to me from China omaha ne

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I ordered a trail camera from COSTVENT CLUB online web address https://www.costvent.club, on April 25 th 2020.   they immediately charged me on my paypal account not under the business website name but under the of Jiang Liu.  I contacted the shipper a week later as I was promised a tracking number.  after weeks i finally recieved tracking information and though the company was supposedly based in NE Omaha to be exact the package was coming from China. 





Immediately this set off alarms as I didnt order for a direct shipment from China as I was aware of the problems with getting shipments from their.  I work for Amazon during that time the pandemic was in full swing, we at Amazon were experiencing delays in shipments causing of products like PPE being in short supply and slowing up all shipments through us.  I tried to contact Costvent phone number on their website.  It's a bad phone number. 

Tried the email and got a response.  Finally the shipment arrived it was two I-95 dust respirator paper masks.  I contacted Costvent and wanted a refund.  they appologized claiming that there fulfillment made a mistake and would I like a reshipment.  I answered no because it took 2 months to get the wrong item.  How could they possibly mistake a trail camera for 2 masks.  Sketchy shipping practices more like a bait and switch. Here's the tracking of the pickup of this shipment on April 25th details





20-4-25 Wenzhou City, "Cangnan County Business Department Xinya" has received, pitcher: Gao Binbin, tel: 13858875489

Why is COSTVENT- SHIP FROM A CANGNAN COUNTY CHINESE GOVRNMENT ADDRESS

BECAUSE THIS IS STATE SPONSORED FRAUD FROM CHINA

I FILLED A CLAIM WITH PAYPAL

BBB AND THE FTC

THIS SITE IS FRAUDULENT

This report was posted on Ripoff Report on 06/23/2020 12:40 PM and is a permanent record located here: https://www.ripoffreport.com/report/costvent/omaha-ne-jian-liu-i-ordered-1496702. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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