Report: #1477142

Complaint Review: Cox Communications - San Diego CA

  • Submitted:
  • Updated:
  • Reported By: bc — dana point ca United States
  • Cox Communications San Diego, CA United States

Cox Communications is a ripoff! They stole my money! San Diego CA

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I have been trying for several years to get 2 billing disputes resolved with Cox Communications. The first is a fraudulent charge on an address that I did not live at. A few years ago, I filed complaints with the executive response team. They told me it would be resolved. It never was.

The second was for a home I lived in but I disputed the charges. I again asked the executive response team to handle it. They said they would. I swore that I would never be a customer of Cox. Unfortunately, I moved to an area that is only serviced by them.

In order to set up new service they extorted the past bills of over $800. Today, I spoke to Brian(badge 57833). He was absolutely no help and belligerent. I asked for documents related to my account. He said they only way I could get them was for me to take them to court and subpoena them. Why won't they just send them to me? They realize they are a monopoly and don't have to answer to anyone. I am asking for your help in getting my money back from both issues.

This report was posted on Ripoff Report on 04/15/2019 02:58 PM and is a permanent record located here: https://www.ripoffreport.com/report/cox-communications/san-diego-ca-ripoff-stole-1477142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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