Complaint Review: DeNoise Studios LLC - Berkeley CA ca
DeNoise Studios LLC DeNoise Studios LLC Left in the middle of the event and had us wait a month for footage Berkeley CA ca
*REBUTTAL Owner of company: Why a report 8 months after the job?
DeNoise Studios LLC Was hired by our company to film and take photos at our event.
At the beggining of the event the videographer did start getting reel footage and was using a small extra light but upon noticing the photographer was not doing any thing. The photographer did not bring any lights of any sorts.
Once asked she did start taking photos But stoped. All of our clients did NOT get their pictures taken and as a result we lost out and had to refund a select few. Also the photographer left in the middle of the event with out saying a word to anyone. The footages that were taken were not accapteble being as most of them did not have good lighting. the photos had a blackish look to them and only a few of the pictures taken came out well.
The videographer did her best to be professinal the whole time and was even polite.
However the studio had us wait over a month to see our footages. They said sevral times after checking in he said "how great the editing would be" all they did was edit an intro and just slap everything else together. The edit did not make any sense becuase they litterally left people stuttering and looking around... why would you leave that in there if your editing? We asked a few times for the footage because agencies were asking to write about our clients and needed the footages. Another deal lost out on. Another loss of profit
The editing was horrible not worth the wait. a month is too long for a small professinal studio to take. the price was unreasonable for the job. We know how to edit footages our selves.
Total paid was 900 dolars I would suggest paying a max of 300 for the job done how much would I HAVE PAID after my experince? 150 and that is to be fair 100 for the video with no edits and 50 for the photography . or 150 for the video and free photos
Dont work with them unless you want to be in the hole
This report was posted on Ripoff Report on 03/27/2021 09:19 PM and is a permanent record located here: https://www.ripoffreport.com/report/denoise-studios-llc/berkeley-ca-left-middle-event-1506475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.