Complaint Review: Dick's Sporting Goods - West Long Branch New Jersey
d**k's Sporting Goods Promoted a rebate on a product if the Dicks Sporting Goods Credit card was used. Charged full price after they said I didn't qualify for the card despite excellent credit. West Long Branch New Jersey
*Consumer Comment: Wrong
*Author of original report: Response from Dicks Sporting Goods
*Consumer Comment: Incorrect
While on vacation, I was looking at a team jersey for my son at d**k's on Highway 36 in West Long Branch , NJ. While looking, I was approached by a d**k's associate, Christopher, who said if I purchased the jersey using a d**k's credit card , I would recieve a $40 rebate. This took place on July 29, 2019.
I completed the application electronically at the store but was told they couldn't complete the process and was asked to pay with a personal credit card. I was told by Christopeher that I would receive a rebate once the credit application was processed. I completed the purchase on my personal VISA card.
Some time later, I received a letter dated August 2, 2019 saying that my application was denied for the following reasons:
1. Too few bankcard accounts.
2.Days since most recent inquiry is too short.
3.Number of inquiries.
4. Limited credit history.
I have a 40 plus year history of excellent credit history and a current FICO score in excess of 800. In addition, I was provided a card from the same bank, Synchrony Bank, less than 90 days ago.
I feel that I was enticed to make the purchase by a d**k's employee and there was never any intention to provide the rebate. You'll notice the reasons listed for rejecting my application do not mention a poor credit or poor payment history.
Before reaching out on this website I contatced d**k's directly. The first time on August 19, a representative took my personal and contact information and said someopne would contact me by August 23. I never heard from them and contacted the customer service number on their website on August 30. I spoke with a gentleman named Jose' and was told I'd have to speak to the store; more run around from d**k's.
This report was posted on Ripoff Report on 08/29/2019 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/dicks-sporting-goods/west-long-branch-new-jersey-1484257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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