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Report: #1484470

Complaint Review: Enterprise Rent A Car - Fort Lauderdale-FLL Florida

  • Submitted:
  • Updated:
  • Reported By: Earns — miami United States
  • Author Confirmed What's this?
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  • Enterprise Rent A Car Fort Lauderdale-FLL, Florida United States

Enterprise Rent A Car Horrible company to rent from. Gave me a dirty SUV, that smells and keeps breaking down and they’re refusing to fix it or exchange the vehicle. Unheard of in 2019. Fort Lauderdale-FLL Florida

*Author of original report: Already sent emails

*UPDATE Employee: Enterprise Cares

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Enterprise Rent A Car Horrible company to rent from. Gave me a dirty SUV, that smells and keeps breaking down and they’re refusing to fix it or exchange the vehicle. Unheard of in 2019. Poor leadership and culture and treat customer like crap, all about sales and not fix issues when they come up. Stay away from this place, worst experience I ever had dealing with any company!!! ... your description ... Fort Lauderdale-FLL Florida

This report was posted on Ripoff Report on 09/03/2019 06:27 PM and is a permanent record located here: https://www.ripoffreport.com/report/enterprise-rent-car/fort-luderdlefll-florid-cr-1484470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#2 Author of original report

Already sent emails

AUTHOR: Earns - (United States)

POSTED: Wednesday, September 18, 2019

 I already called your corp and sent an email to this email address, you will find if you search, no one seemed to call or follow up.

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#1 UPDATE Employee

Enterprise Cares

AUTHOR: - (United States)

POSTED: Wednesday, September 18, 2019

 Earns, Thank you for your feedback. We would like to know more about your experience so I can help. Please email care@enterprise.com and include the rental location, rental agreement or reservation numbers and your contact information. We look forward to hearing more from you soon! Regards, Carol H. Social Monitoring

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