What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now
Ripoff Report | Expedia Review - Expediacom bad customer service
Report: #1513957

Complaint Review: Expedia -

  • Submitted:
  • Updated:
  • Reported By: Shana — St. Catherine Jamaica
  • Author Confirmed What's this?
  • Why?
  • Expedia United States

Expedia.com Bad Customer Service + Scamming

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I wish I had read reviews before using Expedia.  I booked a hotel stay for my family at a resort through Expedia.  Just of out curiosity I decided to look at the hotel's website and saw a notice that said there was an extra $80 per night for children 12 and over. I contacted Expedia to determine if this fee was already covered in the price I had already paid.  After the rep looks at my reservation he says that I stated "under 12" and I should have stated "under 13" when i politely informed him that Expedia's drop down list has specific ages and I choose the age 12, he give me the number of the hotel and tells me that I have to contact them directly since I had already book. Really!!!

Had I not happened to look at the hotel's site I would have been hit with 100s of dollars work of extra charges and your response is that I should call the hotel when I booked through you??? At the very least Expedia should have given me all the booking information so that I could have made a more informed decision prior to booking. Now it is probably too late to book anywhere else. So disappointing.

This report was posted on Ripoff Report on 11/26/2021 10:36 AM and is a permanent record located here: https://www.ripoffreport.com/report/expediadotcom/bad-customer-service-scamming-1513957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.