Report: #1496492

Complaint Review: Fed Ex - Patterson California

  • Submitted:
  • Updated:
  • Reported By: eddie — Patterson california United States
  • Fed Ex 995 Sperry Ave Patterson, California United States


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I filed a case with Fed Ex (30551329) on June 6th , 2020 regarding a package  that i shipped to a customer which  they destroyed, and returned to my doorstep more than one month after I shipped it to my customer.  I shipped 4 bottles of professional grade , U.S.A made hand sanitizer with locking caps, and completely covered in bubble wrap. This package was shipped in perfect condition, and in a extra strength box. Fed ex dropped this package off on my door step with a note that said " return to sender."  I immediately contacted them, and they admitted they had destroyed the package during transport  and told me to  filed a claim.  I filed the claim, provided pictures, and explained what had happened. They denied the claim, stating that the packages THEY DESTROYED, were somehow my fault. I also contacted Fed Ex management, and the  Better Business Bureau , and Fed ex has made no attempt whatsover to contact me. I have had several problems with Fed Ex, either mis-delivering or losing packages in the past. Please do not use Fed Ex. I have no plans on ever using this company again, and I have told many other businesses to do the same.  Horrible, and unprofessional company!


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