Report: #1512529

Complaint Review: ferrari of fort lauderdale - fort lauderdale florida

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  • Reported By: Armando — Miami springs Florida United States
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  • ferrari of fort lauderdale 5750 N Federal Hwy, Fort Lauderdale fort lauderdale , florida United States

ferrari of fort lauderdale crashed my car and refuse to pay for it fort lauderdale florida

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 I leased my maserati at ferrari of Ft Lauderdale  ((954) 607-7928) , one of the services they offered was when I paid for the service package they would pick up my car and bring it back home after service was completed. They hired a company called dns driver services to send a driver to pick up and drop off my car; on the way back they crashed my car. I was not in the car and my name is not on the police report.

When I called the service manager he told me I'm responsible for the crash and I have to call my insurance and file the claim myself. The service manager (eddie Lopez) was extremely rude, arrogant, and unhelpful. I am assuming a company who transports cars has to be insured adequately. The staff at the dealership completely ignored me and refused to help with any of this. 

I feel it's absolutely unfair for me to file a claim, pay the deductible, and have that on my insurance record when I was not driving the car. they left the poor woman stranded who was driving stranded for hours at night , the tow truck driver had to take her home. they wrote my email wrong and admitted to it and later wanted to say they emailed me info which they didnt. 

This report was posted on Ripoff Report on 10/06/2021 05:33 AM and is a permanent record located here: https://www.ripoffreport.com/report/ferrari-fort-lauderdale/florida-crashed-car-refuse-1512529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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