Free Forming (shenlantiaodong) Tracy 30 B,Wo Lung St,Fanling,New Territories,Hongkong  Ordered on line FB items mid of Nov. 2 pr. water proof shoes of leather with arch support. Arrived , no arch support, flimsy leather. Requested refund and address to mail to. It is Jan 25 and just received address in Hong Kong.  

Free Forming (shenlantiaodong) Tracy 30 B,Wo Lung St,Fanling,New Territories,Hongkong receiver ： Calvin tel: 0085260160386 zip code，999077 Orded items mid of Nov. 2 pr water proof shoes of leather with arch support. Arrived , no arch support, flimsy leather. The shoes were small , I considered exchanging them for another larger pair asking if that was possible, but immediately knew the quality would not last and I need arch supports.

E-mailed them with pictures of my feet, the shoes as requested. i asked for an address and mailing label to return. It took a month more, now january 20th to receive an address in hong kong to send them back to. Cost of mailing my responsiblity. Prior to that 3 e-mails offering me instead of a refund 10%, then %20% off their next sales item.

Finally an exta $5 us sent to me instead of the refund i had asked for a month for. They told me to mail to Hong kong not to the address on the return address on the pkg. or I might not get my money back. I have yet to mail anything back, but noticed in other reports this P.O. Box in Chino,Ca. has be complained about.

I doubt a refund after I mail it. My intend is to do so the items are usless to me. It took a month before A plastic travel bag was included in the the purchase. Chino, Ca California  It is now January 25.  Close to 2 1/2 months and could be longer.