Report: #1498224

Complaint Review: General Electric Appliance - Nationwide

  • Submitted:
  • Updated:
  • Reported By: CORD711 — Collegeville PA United States
  • Author Confirmed What's this?
  • Why?
  • General Electric Appliance Nationwide United States

General Electric Appliance Part returned and will not respond or refund money Nationwide

*Consumer Comment: definitely a RIPOFF

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I bought 2 parts from them to repair my stove, the first never arrived, I disputed the charge and they rebilled my credit card.  The second did make it but did not work, it was returned almost 3 months ago and they will not respond to questions about the return, I cannot get through on the phone without hours long wait time and 4 emails went unanswered.  I disputed the charge an they recharged me again.  We contacted the store we bought the stove from and they tried to get help from thier contact.  They told us they could not do anything.  I now have an open case with the BBB in Kentucky to try and get some response from GE, they have charged me $272.11 twice and will not give me a cent back, or respond to me messages. I would never buy a part from them again and will not be purchasing any GE appliances again.  I should have gone with my gut and bought the LG.

This report was posted on Ripoff Report on 07/30/2020 07:34 AM and is a permanent record located here: https://www.ripoffreport.com/report/general-electric-appliance/returned-respond-refund-money-1498224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

definitely a RIPOFF

AUTHOR: john - (United States)

POSTED: Monday, November 23, 2020

 I ordered a part from here recently and they have been hanging up on me over the phone and not responding to emails. the part i ordered is inexpensive which i am thankful about but they refuse to refund me anything.

They wont send me info to return their product or answer the phone when i try to call about the return. they are crooks and need to be reported.

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