Complaint Review: HiSecrets - ChangShaShi Hunan
- HiSecrets 180 Changshaxian ChangShaShi, Hunan China
- Phone:
- Web: www.hisecrets.com
- Category: E commerce, Internet sales, On-Line Business, Online merchandise order scams
HiSecrets Jujuify Alljojo Bait and switch with online order ChangShaShi Hunan
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On October 9, 2019, I placed an order for 2 Gesture Control Double-Sided Stunt Cars for my grandsons for Christmas. After many emails to find out where the stunt cars were, I finally received them on November 21, 2019. The stunt cars that they send me were nothing like what they are selling on their website.
The stunt cars that I ordered had a wrist control to do the stunts with as well as a hand held receiver. The stunt cars that I received only had the hand held receiver (no wrist controller) and look nothing like what they advertised.
I immediately emailed them and was offered a $42 voucher and a $39 partial refund for my trouble or a full refund if I send back the stunt cars.
At this point I am afraid to send the cars back as their email always states that they are not responsible for any items that do not make it to there warehouse. They are now refusing to do a partial refund.
This is clearly a scam with a bait and switch operation. I want the original stunt cars that I ordered which are the stunt cars on their website.
Stay far away from this company.
This report was posted on Ripoff Report on 11/27/2019 03:09 PM and is a permanent record located here: https://www.ripoffreport.com/report/hisecrets/changshashi-hunan-jujuify-1488340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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