Complaint Review: The Home Service Club - Nationwide
The Home Service Club HSC HSC did not meet our contract. I paid 600$ for the year and they did not service the dryer. Nationwide
My dryer stopped working and it took over 4 weeks to arrange for an appointment [I have kept track of all the dates and people with whom I spoke].
When HSC arranged for an appliance company, they asked me to call for an appointnment, yet they had no relationship with that company so I was charged with the final bill of over 100$.
I paid over 600$ for the year out of my own pocket, without getting any service from HSC.
When I requested to speak with someone in the loyalty and cancellation department, my account was terminated without a call back or an email confirmation.
Call backs from managers take 72h.
They might have good business practices in other states, but my personal experience in the Seattle, Washington area has been very disappointing and expensive.
This report was posted on Ripoff Report on 07/24/2020 10:44 AM and is a permanent record located here: https://www.ripoffreport.com/report/home-service-club/hsc-did-meet-contract-i-paid-1498008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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