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Report: #1484783

Complaint Review: ETC International Freight Systems - Torrance CA

  • Submitted:
  • Updated:
  • Reported By: Cory — Torrance CA United States
  • ETC International Freight Systems 20695 Western Ave Torrance , CA United States

ETC International Freight Systems Constant harassment and add-on fees Torrance CA

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ETC International Freight was a moving nightmare.  From the very first day, when they picked up our household to the last day, 4 months later, we had nothing but problems.  The company added on numerous fees which aparently were included in the "fine print", causing the original contract amount to be doubled by the end of the nightmare.

Adding on fees is one thing.  But they way these folsk added on fees was distressing.  They often sent threatening emails with demand like "pay this today or pick up your container" and "if you dont pay we will auction your household".   Finally, on the night before delivery (4 months into the never ending saga) they called and demanded a C.O.D fee of $1,000 or "we will not deliver".   

The day tghey picked up our container we got a call saying that our home was 7 miles off where we had repoted.  This, in context, was 7 miles on a 6,000+ move.   They demanded $500, or "pick up your stuff at the port in LA".

Once this company has your entire household....you will experience a nightmare from which there is no exit.  You HAVE to pay, and pay, and pay, or "you will lose everything".

As retirees, my wife and I felt abused and manipulated.  It was stressful and an awful experience...but, as they will tell you again and again..."we have your stuff.  If you dont pay, we will auction your stuff".   Just Horrible.

 

This report was posted on Ripoff Report on 09/10/2019 10:13 AM and is a permanent record located here: https://www.ripoffreport.com/report/international-freight-systems/torrance-ca-constant-addon-1484783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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