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Report: #1480985

Complaint Review: irobot - Nationwide

  • Submitted:
  • Updated:
  • Reported By: April — Waterford Michigan United States
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  • irobot Nationwide United States

irobot They stole my roomba! Nationwide

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Just had my i7 stolen from irobot customer support. I sent it in to be replaced after it has had so many problems this is the second time I've had to send it in and they said for over a month they are sending it and now they told me they are not sending me it because I didn't send back one of the vacuums from way back in January. I through it out because I was never told i needed to send it in and it had been so long and was broken. They had never contacted me about it. I just sent them the one I had in May to be replaced and now I have no Roomba after over a month of waiting they didn't even bother to tell me, I kept calling and they kept telling me it's on its way I even have an email saying it's on its way. Now I have no Roomba and they are not doing anything about it. I bought the i7 with the bin too and had nothing but problems with it. Never got good use. Don't waste your money. This company has terrible customer service! They'll rob you! They are theives! I've never seen worse customer service!

This report was posted on Ripoff Report on 06/25/2019 11:18 AM and is a permanent record located here: https://www.ripoffreport.com/report/irobot/stole-roomba-1480985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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