Complaint Review: JDM DISTRO -
JDM DISTRO JDM Distro Messed up my order and will not make it right
I ordered a passenger side front fender for my car off of JDMDistro.com. They had a picture of a passenger side front fender and had it listed as a passenger fender. I spent 371.00$ on what was advertised as a used passenger fender and when the package arrived it was a drivers side fender.
I contacted them with screen shots of my order confirmation and the advertisement they had on their site. I also sent them a picture of the fender they had sent me. From there I got a response saying they would look into it and see what happened.
After a few days they got back to me saying they had listed the item wrong with a picture of an item that matched the listing. But it wasnt even the right one. They then asked me to send the fender back from Arizona to the united kingdom . They said they were not going to pay for the shipping back to them and that i would have to pay to ship the fender back and then they would ship me the right one .
They are basically asking me to spend more money to right THEIR mistake and told me they would send me some stickers for the mix up. Keep in mind a car fender is a decent size and shipping would easily be north of 100$ back to them. I bought a drivers side fender from someone in New Mexico and to ship it from New Mexico to Arizona was 140.00$ now imagine what it would cost me to ship it to the United Kingdom from Arizona.
It seems as though they are not willing to fix their mistakes unless its on your dime . They will mess up and expect you to pay extra for them to make it right. That isnt how buisness should be done and would recommend that you not do buisness with them because if they mess up they'll expect you to pay for the mistake. If they ever decide to make the situation right I will remove this posting.
This report was posted on Ripoff Report on 09/18/2019 12:45 AM and is a permanent record located here: https://www.ripoffreport.com/report/jdm-distro/messed-order-make-right-1485171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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