Report: #1490609

Complaint Review: Kanes Furniture New Port Richey - New Port Richey Florida

  • Submitted:
  • Updated:
  • Reported By: Pat — New Port Richey Florida United States
  • Kanes Furniture New Port Richey 5902 U.S. Highway 19N New Port Richey, Florida United States

Kanes Furniture New Port Richey Lied about furniture & furniture protection plans & never told me where furniture was made New Port Richey Florida

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I've had this sofa since July 2019 & unfortunately since I live in a Senior Independent Living facility the rooms are small so this 'sofa' is the only thing I have to sit on and it is brutal.. When the service man came to look at it after it was delivered he made several comments #1 Gain some weight & it will feel better to sit on LOL #2 The two seating area cushions on each side appear to be made differently (That's the first truthful thing anyone from Kanes Furniture has said)  #3 The second truthful thing Kanes Furniture said was "we don't guarantee comfort"..

This sofa is made badly & I do mean badly & since it is the only seating area I have I now have sores in areas that weren't meant to have sores & when I extend the leg portion to 'rest' my feet on it hits the back of my knee joint so now I have to use a cane to walk since it has caused a problem with my left leg..

I decided instead of trying to contact Kanes Furniture 'again' I would go directly to the manufacturer since I still have their card attached to the sofa and to my surprise LOL on that too the company that made this sofa is in *CHINA*; so Kanes buys cheap & sells ^$$$$$^ no wonder it is made so badly..

In addition the salesgirl at Kanes Furniture clearly told me the manufacturer has a 5 yr warranty on this sofa LIE LIE LIE according to the manufacturers website it only has a limited one year warranty with the operative word being "limited"..

So now I have a sofa that has cost me $1000.00 +++ and can only be sat on one side "lucky me" and don't elevate the foot rest that's a whole other issue..

If you still decide to purchase anything and I do mean anything from any Kanes Furniture store before you ask "how much is this" make sure you ask "where was this product made" and get that in writing..  

They took advantage of a senior female on a budget and I do mean took advantage of ..  

I'm sure anyone that is reading this is wondering why I waited so long to write the rest of this sofa saga since it's been in my living room since July but quite honestly I am having a hard time dealing with this entire issue & cannot believe I was taken advantage of by Kanes Furniture (but I was) and I've been fighting with them on Google, Facebook & Yelp since it was delivered in July 2019..

This report was posted on Ripoff Report on 01/19/2020 01:10 PM and is a permanent record located here: https://www.ripoffreport.com/report/kanes-furniture-new-port/florida-lied-about-protection-1490609. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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