ketogtresearch.com I ordered 1 (one) bottle of the Ketogt, they processed the order for 5 bottles and charged me for 5 bottles. Brandon Florida

I placed an order for one bottle of Ketogt.  When I received the invoice via email, it had been processed for 5 bottles, so instead of being charged approximately $70, I was charged $199.99.

I called customer service thinking they would just cancel the order and it would be done.

The person I spoke with told me that they could put the 4 bottle back in stock but I'd have to pay a restocking fee. I told her that as I had not ordered the 4 bottles there should be no restocking fee, especially as the order had not yet been shipped.  She kept giving me alternatives that would allow them to keep a portion of my money.  I ended up just telling her to cancel the entire order as I knew it had not yet had time to ship.  She said  she didn't have the authority to do that and would have a supervisor call me.

After the call did not resolve the problem, I sent them an email with the same information. No supervisor called me.  "Five hours later", I received an email that the order had shipped and once I had received it, I could email them for instructions to return the product and get a partial refund.

I sent back an email saying:  I did not place this order!  This is Fraud!  I will dispute the charge!  I will report the fraud! This is FRAUD!!!  Do not do business with this company. I will go to my bank as early as I can tomorrow and will dispute the charge.  I hope at least that will get my money back. 

I also hope reading this will help others not to make the mistake of dealing with a company that commits fraud.