Complaint Review: Knight inn - Colorado springs Colorado
Knight inn I'll try and make a short as possible but I need suggestions... So I went to the hotel at knight inn last night on pikes peak and union. I checked in at a rediculous rate of $80. Colorado springs Colorado
*Consumer Comment: Sue In Small Claims
I'll try and make a short as possible but I need suggestions... So I went to the hotel at knight inn last night on pikes peak and union. I checked in at a rediculous rate of $80. While in the office a girl came up crying saying 5 guys was trying to bust in her room and she was terrified. Asked to get moved and moved for a higher rate. So after that I go to my room. After about 45 minutes of being in the room my door handle starts moving and you can tell someone is trying to get in.
This goes on for about 10 min. So now I'm tripping. 25 more minutes go by and nothing. It all stopped. So a friend that was there said she was leaving didn't Wana stay. So she leaves and once out side a guy comes up to her speaking Spanish after about a minute...He pulls a gun out and asks if she robbed him!! She screams runs back to the room knocks and comes back in. Now it's time to go! I call ztrip. 7 minutes later cab is there.
We get in pull around front to get my money back. Bunch of cops show up come inside asking several questions. I'm too worried about my money which I'm asking for and she says no I need to speak with a manager in the morning or later on cuz it was already morning. So I leave. Call them back and the lady straight up tells me know that she's not giving me any of the money back I asked why she says I was there for more than 30 minutes. In total I was there for about 2 hours and I paid them $80. I asked her hey was I supposed to just stay there while somebody was trying to bust in the room and after somebody pulled a gun? Her reply was yeah you could have stayed. I didn't even want to entertain the ladies so I just said okay and hung up but before I hung up I asked her one last time so you're not going to give me a refund and her response was no.
This report was posted on Ripoff Report on 04/04/2020 07:53 AM and is a permanent record located here: https://www.ripoffreport.com/report/knight-inn/colorado-springs-ill-try-make-1493651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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