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Ripoff Report | LightintheBox Review - Lightinthebox light in the
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Report: #1515131

Complaint Review: LightintheBox -

  • Submitted:
  • Updated:
  • Reported By: Terri — Aspen United States
  • Author Confirmed What's this?
  • Why?
  • LightintheBox China

LightintheBox Light in the Box I ordered a jacket and another ski outfit with a jacket and pants. The single jacket is defective. They won't refund my money unless I pay for shipping back to China -- $60+ for shipping. I don't think I should be required to pay for shipping of defective items sent in the wrong size.

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I ordered a jacket and another ski outfit with a jacket and pants.  The single jacket is defective.  There is a tie for the waist.  Rather than being at a normal waist level, the tie is three inches above my waistline and hits just below my breasts.   The jacket smells like plastic and is of very poor quality.   The ski outfit I ordered was for size SMALL.  

The company shipped a size small pant but a size MEDIUM jacket.  The jacket is HUGE on me.   I wish to return all items.  They won't refund my money unless I pay for shipping back to China -- $60+ for shipping.  I want to return the items because they are defective and they shipped the wrong size.   I don't think I should be required to pay for shipping of defective items sent in the wrong size.  

Overall, the products are of very poor quality, cheap fabrics, poor workmanship.   DO NOT ORDER FROM THIS COMPANY!

This report was posted on Ripoff Report on 01/11/2022 12:29 PM and is a permanent record located here: https://www.ripoffreport.com/report/lightinthebox/light-box-i-ordered-jacket-1515131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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