Complaint Review: Lilicloth - South San Francisco CA
Lilicloth Pictures of items on their website of clothes and jewelry that I purchased do not match what they actually sent me. South San Francisco CA
Lilicloth is a scam! I purchased 5 shirts and 2 pieces of jewelry from Lilicloth and all the items that they sent me looked nothing like what the pictures looked like on their website. For example I ordered what appered to be 2 sweaters. Lilicloth sent me 2 "shirts" that are made of cotton and polyester and look nothing like the picture.
When I emailed the company and asked to return these items, they sent me an email saying that the items could not be sent back to where they were orginally sent from in California, but they would need to be sent back to the companys return center that is located in Guangzhou, China.
The email also said that I would be responsible for paying for the shipping and any possible custome fees and the items needed to be sent back with in 15 days from the date that they were received. In that same email the company offered me to just keep the items and take a 15% cash refund instead so that I could use that money to have the clothes altered incase there was a sizing issue.
There was not a sizing issue. I just wanted what I ordered based on the pictures I saw on their website!
This report was posted on Ripoff Report on 10/28/2020 03:25 PM and is a permanent record located here: https://www.ripoffreport.com/report/lilicloth/south-san-francisco-ca-items-1501391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.