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Report: #1500510

Complaint Review: Michelle -

  • Submitted:
  • Updated:
  • Reported By: Karanga — Lawton Oklahoma United States
  • Michelle United States

Michelle They are refusing to give me a refund on my shipping fee they requested to ship a prize they said I won in an email over 3 months ago. I never received any such prize and I have requested an refund of the $29.00 shipping fee I remitted to have it shipped numerous times with no success.

*Author of original report: I received this message from someone at Sdtadvertisng today.

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I have emailed,sent in support tickets numerous times to Michelle the admin of Sdtadvertising.com

Requesting my $29.00 I paid to have a prize shipped to me she claimed I won in email through a raffle the company randomly has for their customers who have purchased advertising packages from them.

I received this email on June 16 2020

Hey! Michelle here. I wanted to drop you this note to

let you know that we had our contest drawing for today

in our office for a giveaway of:

25,000 Visitors To Your Site/Traffic Account

New Samsung Flex Tablet worth over $1300

 

Please note that for the month of June, we will be drawing

names every other day and the prize packages will vary for

each drawing.



To qualify, just make a purchase in the month

of June. Raffle tickets that you earn carry through for the

entire month. # of tickets earned will vary and will be

clearly printed on our special email sales letters.

 

Also note, your name or business name will be printed in our

contest winnings bulletin that will be sent out later this

evening.

 

*************************************************************

I'm absolutely delighted to tell you that YOU WERE RANDOMLY

SELECTED AS THE WINNER OF TODAY'S GIVEAWAY! WHOOT! CONGRATS!

**************************************************************

Please read on for submission instructions for whichever campaign

you choose to run for this package. Again, you are the winner for  

TODAY and everything in this package is yours, at no

cost to you....

 

25,000 Visitors to a web site of your choosing.

 

PLUS--->> A brand new Samsung Flex Tablet Valued at $1300

*Must pay shipping and handling if you choose to receive this

freebie* Choosing this freebie is OPTIONAL.

 

What we need from you today:

 

Click the link below to get submission info. for your Traffic:

https://ebizservices.net/trafficchestmonthly/?action=download&id=8NS89579WL6590647

 

Please submit as soon as you can. If this link expires, please

contact me for reactivation.

 

SHIPPING ON TABLET::

Because shipping is being extremely delayed at this time due to the

Covid-19 virus, we must charge a small shipping fee to cover the

extra costs of getting this product shipped to you in a timely fashion.

 

You have two options.  

Option #1 - Opt out of receiving this bonus, owe NOTHING for shipping.

Option #2 - Accept this bonus, pay the small s&h fees to ship out.

 

If you choose Option #1 - Do nothing and we will remove this bonus item

from your contest winning package.

 

If you choose Option #2 - Use the link below to pay the small s&h fee of

$29.00. This covers the fastest shipping via Fedex. Once payment is

receive we will alert the warehouse to continue with shipment.

 

Shipping/Handling:

https://ebizservices.net/masters/index.php?action=order&dc=tabletshipping

 

Please note you are under no obligation to pay shipping or to receive the

no cost tablet. You can choose to opt out of this portion of your winnings.

 

AGAIN, CONGRATULATIONS ON YOUR WINNINGS! WE HOPE THIS WAS A BIG TREAT

FOR YOU!

 

Questions? Just let me know of visit support at:

http://sdtadvertising.com/support.php

 

And thank you for being a valued customer!

-----------------------------------------------------------------

Michelle, Admin.

Toll Free Phone: 833-494-4SDT

 

I emailed her numerous times stating I haven't received a tracking number for concerning my shipment

She responded it takes up to 8 weeks to have it shipped. I told her I understand that however I should have received some type of shipping/tracking number or reference number from her already.

She got a lil frustrated with me telling my advertising package was worth far more than the prize

and she was going to cancel the shipment of it.

I ask why would she do that

Up to this point I already been waiting almost a month and I was excited that I actually won something 

The prize we are talking about is a Samsung Flex Tablet.

So I said I will wait longer

Well time went on without any tracking number or reference number

I emailed her again she said give it more time.

Well I waited a full 8 weeks excluding holidays and weekends

I started emailing her again and submitted support tickets requesting a refund

It's been like she is playing hide and seek with me

It's been very frustrating

 

I have given her my Bank account's Zelle email address.

I have given her my CashApp information

I have tried everything and she keeps giving me the run around

Sdtadvertisng  keeps refusing to give me a refund on my shipping fee they requested to ship a prize they said I won in an email over 3 months ago. I never received any such prize and I have requested an refund of  the $29.00 shipping fee I remitted to have it shipped numerous times with no success.

I am starting to think the whole prize notification email she sent me was some of trick

 

All I want is my $29.00 refund

It's mine!

Do the right thing

This report was posted on Ripoff Report on 10/02/2020 06:45 PM and is a permanent record located here: https://www.ripoffreport.com/report/michelle/refusing-refund-shipping-fee-1500510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

I received this message from someone at Sdtadvertisng today.

AUTHOR: Karanga - (United States)

POSTED: Wednesday, October 07, 2020

 When you brought to Michelle's attention that she overlooked submitting your refund last week because she thought you wanted to wait, we submitted it to refunds the next day. So 10 business days from The 1st of October. Business days being Monday through Fridays. These are not our rules, these are general banking rules. If a dispute is lodged during this refund process, major problems will occur including banking fraud.

So I would highly suggest waiting for the credit to appear in your account. WOW -- Michelle has a total of 125 email exchanges with you in her records. I don't know any other company who's admin would communicate that much with a regular customer. Groovy. Have a great evening.

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