Complaint Review: Nationwide Stereo & Appliances -
Nationwide Stereo & Appliances This company has some strange practices. Let the buyer beware.
Ordered two PSB tower speakers and a PSB center channel speaker on Aug. 22nd from Nationwidestereo.com. Shipping time was 2-3 weeks which I was okay with since it saved me some money. After checking my order status several times, all it said was "processing". For two weeks it said this.
I contacted them and they told me it was held up in customs. As soon as they received it, they would expedite the shipping and I would get a tracking number. Feeling uneasy at this point. I finally got the speakers on Sept. 16th. Lo and behold, there's damage to one of the boxes and to the cabinet of one of the speakers.
I opened the box further and noticed there is no serial number on the speaker, it's been removed! Well, there goes any hope of getting warranty from PSB. I looked at getting a return authorization number and here's the scoop. They are going to charge me a 20% re-stocking fee and the shipping cost for the return will be deducted from my refund. How's that for great customer service?
I should have paid a little more and ordered these from the other retailer and would have gotten them in 2 days. I knew better, just trying to save a little money. You know the saying, "you get what you pay for". Well, I'm paying for it and not happy about it. At all! I wouldn't recommend this retailer to anyone.
This report was posted on Ripoff Report on 09/16/2020 04:21 PM and is a permanent record located here: https://www.ripoffreport.com/report/nationwide-stereo-appliances/company-strange-practices-let-1499944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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