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Report: #1494817

Complaint Review: Nawas International Travel - Darien CT

  • Submitted:
  • Updated:
  • Reported By: Charles — Annapolis MD United States
  • Author Confirmed What's this?
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  • Nawas International Travel 777 Post Road Darien, CT United States

Nawas International Travel Only offering partial reimbursement for cancelled tour Darien CT

*Author of original report: Settlement Reached

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Do not trust this outfit!!!. My wife and I paid in advance for a trip/tour to the Oberammergau Passion Play for this year. NAWAS International Travel is one of the major US agencies providing tours to the Passion Play. The agency has hundreds, if not thousands of bookings throughout the season. When the Passion Play was cancelled, NAWAS sent an e-mail to all clients stating that they would only reimburse clients for a portion of the trip.

Frankly, they offer no guarantee that they will reimburse any of their clients' payments. This is unethical and very unfair. NAWAS prides themselves as a Christian organization but its actions speak otherwise. Virtually all airlines, tour agencies, sporting event venues, performance venues in the US are providing full refunds for pre-paid reservations due to the pandemic. The Federal Government is providing stimulus funds to organizations affected by the pandemic.

NAWAS will undoubtedly benefit both ways by receiving stimulus money from the government and cheating clients. Seniors such as we are may not be able to attend the Passion Play in 2022 as a result of this loss.

 

This report was posted on Ripoff Report on 05/05/2020 08:35 AM and is a permanent record located here: https://www.ripoffreport.com/report/nawas-international-travel/darien-ct-offering-partial-1494817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Settlement Reached

AUTHOR: Pat - (United States)

POSTED: Tuesday, October 20, 2020

On Sept 15, 2020 my wife and I reached a settlement with NAWAS International Travel regarding the referenced trip.

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