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Report: #1499858

Complaint Review: Norton Financial Group - Ottawa ON

  • Submitted:
  • Updated:
  • Reported By: Stephanie — York Canada
  • Norton Financial Group Ottawa, ON Canada

Norton Financial Group Kelly Anderson Jesse Hanlon Daniel Knowles Promised to refund, yet over 30 days later no money Ottawa ON

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On August 13, 2020 I received a call saying I was approved for a loan with a security deposit of $980.  The next day I received a call from the reps supervisor (who certainly did not speak like any manager i've ever encountered) stating that the lender wants another $1500 to secure the loan.  He asked if i wanted to back out, and I said yes, concerned that this was a scam.  After many phone calls, aprox two weeks later Jesse told me that he did not process my refund as he didn't know how to.  Then a few hours later I received a text from Daniel Knowles telling me my application was about to expire. 

I called him, and he told me that the refund request was not processed, and it wasn't $1500, just another $980.  Either way I really just wanted my deposit back.  He assured me I would see it the following week.  It's now been over 30 days.... deposit hasn't been returned and I can't get a hold of anyone there.

This report was posted on Ripoff Report on 09/15/2020 06:28 AM and is a permanent record located here: https://www.ripoffreport.com/report/norton-financial-group/ottawa-kelly-anderson-jesse-1499858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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