Report: #1512510

Complaint Review: Omega Walk - Woodlands Horizon Woodlands Horizon

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  • Reported By: Jessica — Gainesville Georgia United States
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  • Omega Walk 31 Woodlands Close, #03-23 Woodlands Horizon, Woodlands Horizon Singapore

Omega Walk Advertise free returns and customer satisfaction but they lie Woodlands Horizon Woodlands Horizon

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This company is a rip off. They say free returns like they're Amazon but when the shoe don't fit its "pay to return them to China international shipping charges, which takes 2-3 months and you pay a 15% restocking fee, or exchange for a different size, or 30% refund." But that's "clearly" stated in their terms of service.

On top of their poor customer service, the shoes are very poor quality. The insoles that I bought from them were absolutely terrible. You can get better insoles at the drugstore. Quality is definitely not their thing. The shoes were sized too small and very uncomfortable. Since they were such poor quality I did not want a different size. I wanted free returns. $53.11 down the toilet. Not happy at all with the customer service. 

This report was posted on Ripoff Report on 10/05/2021 04:16 PM and is a permanent record located here: https://www.ripoffreport.com/report/omega-walk/woodlands-horizon-advertise-1512510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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