Partydecorations.com Refused costumer service then harassed by said owner Murrieta California

harrrased by "owner” using costumer service platform Sold cheap plates and napkins that did not hold to basic quality! As trying to email for a refund I was told there was a restock fee to which I was not notified in the terms when checking out. Upon emailing the costumer service I was told there was a 10% stock fee and I shouldn’t wait til after receiving items to complain about it. To which the "owner” who is in charge of emails does not provide a call number actually told me "who are you even gonna call, I’m the owner and if you don’t like it don’t order” being an as*hole to costumers who have you money while also showing off your male ego is a poor choice for a "business owner” the items he sold were flimsy!

Paper plates that could barely hold a potato chip! Napkins that tore just from opening the package! Email after email harassing me with nasty messages to bully me into not returning them