Complaint Review: pep boys in Carson - Carson California
pep boys in Carson rear brake job not needed and wrong sparkplugs Carson California
I get there and explained what it was I needed. An oil change and a tune up.
and to check and see why my 4 runner is wabbling left to right on the freeway.
I left and returned the very next day because I wanted to see if the reviews were right about the integrity/fraudalent schemes I had learned about online were true. Holy crap.!
I get there and there is a work order with a rear brake job on it..I didnt talk about nor did I ever authorize any brake job. And on top of that they installed the wrong sparkplugs
A 99 4runner 3.4 needs to have double electrodes only.! dont forget.
The guy at the desk ,who will remain anonymous, takes the work order and trashed it. Then when I got it back and the engine light came on on the way home.
I am recovering from a motorcycle accident and cant work on anything and need the car fixed. So I take it to Torrance DCH Toyota and they called me and I talk to the man working on my 4 runner and he showed me the sparkplugs. I cant in all good faith ever return. They installed new struts and the wabbling is gone. My 99 4 runner is in the toyota shop as I type.
This report was posted on Ripoff Report on 12/15/2020 07:10 PM and is a permanent record located here: https://www.ripoffreport.com/report/pep-boys-carson/california-rear-brake-job-1502985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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