Complaint Review: PETCO - San Diego, California
PETCO PETCO failed to deliver on an internet sale though I made the deadline and didn't offer a rain check San Diego, California
I needed a SureFlap Microchip Pet Feeder, which retails at $149.99 so I searched the Internet for any deals. I found one at Petco.com on July 16th; it turned out to be the last day of their Black Friday in July sale and they were offering them at $30 off. They were shown as in stock so I quickly put in my order. It was accepted as order # 13253068221760. I was charged $119.99 plus I believe Ohio sales tax.
I heard nothing until going an online notice on July 25th that my oprder was cancelled as they were out of stock. Thisis a pretty shabby way to do business, and any reputable company offers a rain check at the slae price. Not PETCO.
I sent Mr. Tariq Yassan, PETCO's chief marketing officer, a letter with my complaint on July 25th. He never answered me.
I had never patronized PETCO before and was thinking of checking out their prices ast our local store in comparison to the other pet stores but not now. They can forget me as a customer because of this incident.
This report was posted on Ripoff Report on 09/05/2019 03:55 PM and is a permanent record located here: https://www.ripoffreport.com/report/petco/san-diego-california-faialed-1484578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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