Complaint Review: Pottery Barn -
Pottery Barn Horrible Service and Poor Products
I purchased a faulty item from Pottery Barn and their handling of the return and replacement was disgusting. What I realize is that is it doesn't seem they care, it seems like the morale was very bad. I say this because there seems to be a lack of enthusiam in wanting to resolve the issue, not from one rep, but several reps.
I have ordered from Pottery Barn over the years on occassion and one reason I do is because they seem to have quality products. Well I noticed my last 3 orders were cheap made in China type products. So while they may project themselves as high quality, my personal experience is just the opposite and I got what I feel is rather cheap goods.
Hence you pay a high price for what should be quality and I beleive you are getting just the opposite.
This report was posted on Ripoff Report on 05/12/2019 08:54 PM and is a permanent record located here: https://www.ripoffreport.com/report/pottery-barn/horrible-service-poor-1478650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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