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Report: #1510844

Complaint Review: Pressure Washers Direct - Illinois

  • Submitted:
  • Updated:
  • Reported By: Antwan — Fairburn Georgia United States
  • Author Confirmed What's this?
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  • Pressure Washers Direct Illinois United States

Pressure Washers Direct Power Equipment Direct Pressure washers direct This company is a complete ripoff & they're refusing to issue me a refund for a pressure washer of theirs that I decided that I didn't want after the machine was faulty the 1st week that I received it. I request a refund & will never do business with this company again. Illinois

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refused to give me a refund that I requested within 30 days of purchase. It’s supervisors refused to provide me with customer service and refused to speak on the phone directly with me to help me to get a refund on an item of theirs that I do not want. I purchased 2 simpson pressure washers from this company and they both needed to be returned for service within 3 months of use. Right now both of my pressure washers are sitting up at a service center that they’re contracted with where it’s been sitting without being repaired for two months.

I’ve had nothing but problems with this company trying to get my first pressure washer fixed and then refunded on the second pressure washer. They refused to give me a refund. They refused to speak with me in a professional manner. The managers Brian and Steve are the leaders in delivering horrible customer service. I would like to let the world know to not buy anything from this company because they are rip-offs

This report was posted on Ripoff Report on 08/10/2021 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/report/pressure-washers-direct/illinois-power-equipment-i-1510844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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