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Report: #1511808

Complaint Review: Puppy house - Washington Utah

  • Submitted:
  • Updated:
  • Reported By: Ruby — Washington Utah United States
  • Author Not Confirmed What's this?
  • Why?
  • Puppy house 875 W Red Cliffs Dr #7, Washington, UT Washington, Utah United States

Puppy house Owners Chris and Andi Underpay employees and don’t give proper care to their puppies, in Washington Utah

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I was an employee for 4 days. On my third and fourth day I discovered some horrible details about this business which are:

-they underpay employees who work full time and over time

-they falsely advertised on indeed that they pay $12-$14 per hour, when they pay less than $11

-they overcharge triple the amount originally paid for the puppy

-they lie to customers about price and charge them for things that customers didn't agree to purchase

-they harass their employees for sitting down in between puppy schedules or for taking breaks (feeding/health checks/bathing etc.)

-they do not provide enough supplies for employees to care for the puppies

-they do not take sick puppies to the vet

-they don't offer refunds to customers even if the puppy died from an illness that they had before purchased





-they force employees to sign a contract that says not to work at "any competitor pet stores or any pet stores at all within the state and in Nevada"

-they puppies are not properly quarantined when they arrive and don't receive vet care.

-the puppies are not provided with comfort/ beds other than paper shreds

-they puppies are forced to live in kennels with other puppies they don't get along with who attack each other.

-puppies are often separated from each other after bonding and develop separation anxiety.

-puppies are left alone at night for 12 hours straight most of the time with no food or water or any air conditioning (the store is in a hot and dry desert in Utah)

- the employees are forced to say to customers that the puppies come from responsible and reputable breeders when they come from puppy mills

-they sell sick puppies to customers 

-they don't allow employees to have 15 min breaks during 8 hour shifts





This report was posted on Ripoff Report on 09/11/2021 12:38 PM and is a permanent record located here: https://www.ripoffreport.com/report/puppy-house/washington-utah-owners-chris-1511808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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