Report: #1512066

Complaint Review: Resilience Epoxy & Arts - IL chicago

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  • Reported By: John — Whiting IN United States
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  • Resilience Epoxy & Arts IL , chicago United States

Resilience Epoxy & Arts Joel Owner Garage epoxy flooring installer will not honor warranty for bad products that were used IL chicago

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Two years I had my floor done by a company that seems to do a great job Resilience epoxy & arts out of Chicago. I'm always working on my bikes so oil spills and gas spills would hold up until clean up. Also another concern was slippery when wet, "I was told the over flake would hold the traction. I have an attached garage about 550 sq feet, about a year after the floors were epoxied. My bike spills gas and left a mark that penetrated through the seal after that I noticed the yellow discoloration of the whole seal, (yellow) Jan 2021 I called the company and the owner said he would come in spring. Spring comes and I follow up. Then finally comes in September. (workers) I asked him to personally come and look, never happened, the workers determined the discoloration along with the stains cannot come out. The owner offered me another seal after the epoxy was set for an additional charge.

I didn't think I had to put another seal on top of a seal, so basically it was my fault for not paying the additional upcharge of the better seal. My only two options.

1) strip it down, reflake and put (the good commercial seal on it) with silica sand for traction $1500

2) sand it down and put the (good commercial seal on it) with silica sand.

I went with number 2 because I cannot see spending more money on what was supposed to be done right the first time.  so my overhang off the door that exposes the alley gets SUNlight and was completely destroyed. so they grinded that part and reflaked it, which you will see the difference, but my garage is attached with very minimal sunlight I just don't understand if you are paying over 2k for a garage floor.

Why would I have to be sold for a better seal when this happened in just two years... the whole original seal is discolored and I have never seen anything like this.

This report was posted on Ripoff Report on 09/20/2021 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/report/resilience-epoxy-arts/il-chicago-joel-owner-garage-1512066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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