Complaint Review: Rockwall Ford - ROCKWALL TEXAS
Rockwall Ford Oil Change - stripped screw estimated $700 repair! ROCKWALL TEXAS
*Author of original report: Response to Stripped Drain Plug
*Consumer Suggestion: Stripped drain plug
*Consumer Comment: Why Are You Even Going To A Dealer For This?
DO NOT GO TO ROCKWALL FORD UNLESS YOU LIKE BEING SCAMMED. Went in for standard routine oil change. Nothing wrong with vehicle prior to going there. Was told that a screw to the oil pan was stripped and that the repair would cost $700. Kept me waiting there for more than 6 hours!
They would not let up about trying to get me to agree to the "repair" they were suggesting I get. I had them just do the oil change. Next day, my vehicle was leaking oil; it was a sunday so I had to wait until Monday to go get my vehicle checked at another place. Vehicle would not start! Have to get it towed to a new mechanic.
THEY ARE HORRIBLE! ALL PERSONNEL IN THE SERVICE AREA ARE SALESPEOPLE AND DO NOT CARE ABOUT FIXING YOUR CAR! THEY JUST CARE ABOUT GETTING MONEY! I PROMISE YOU THIS PLACE IS NO GOOD. SAVE YOUR MONEY AND TIME AND GO SOMEPLACE ELSE!!!
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