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Report: #1502116

Complaint Review: SafeRacks - Rancho Santa Margarita California

  • Submitted:
  • Updated:
  • Reported By: Tony — Fort Lauderdale Florida United States
  • SafeRacks 23301 Antonio Parkway, Rancho Santa Margarita, California United States

SafeRacks They sent me an email to install there product at a specific price and once I called to schedule a installation they changed the price Rancho Santa Margarita California

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This company SafeRacks is the most horrible company to do any business with, they sent me a email to do an installation of safe racks I purchased. The email said the install price was $129.99 and locked in for 14 days I called the very next day to schedule the installation and spoke to Xavier who told me the price would be $175 I ask for a manager and Danyell called me back to tell me some story about the taxes and the installation company which is there subcontractor and would not do the install for the emailed and quoted price of $129.99.

And that I would have to pay $175 needless to say I didn't do the install with them so be aware of the bait and switch. She had a attitude when I ask to speak to her manager or supervisor this is the most horrible customer service and company to do any business with.

This report was posted on Ripoff Report on 11/20/2020 04:34 PM and is a permanent record located here: https://www.ripoffreport.com/report/saferacks/rancho-santa-margarita-sent-i-1502116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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